Online Health Centre

Chat with a Veterinarian now via Video, Phone, or Message

Get Started

"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Clinique Veterinaire Timberlea is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

Image Description

"Meet with a Veterinarian via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Messaging Session with a Veterinarian $30

Message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • We will reply to your message within 12 to 24 hours. If you feel you have an emergency that can not wait, please contact us at the Clinic at 514-505-6555.
  • I understand that by accepting the use of this telemedicine service, I realize that limitations occur, and that this does not replace a full hands on physical exam. I realize that this can not be used for emergency consultations, and going to a vet clinic is recommended. I also accept that if my animal is not responding to treatment or recommendations, a re-evaluation at the clinic will be required
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Phone Call with a Veterinarian $30

Phone Communication

  • A phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • I understand that by accepting the use of this telemedicine service, I realize that limitations occur, and that this does not replace a full hands on physical exam. I realize that this can not be used for emergency consultations, and going to a vet clinic is recommended. I also accept that if my animal is not responding to treatment or recommendations, a re-evaluation at the clinic will be required
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Phone puppy consultation with an Animal Health Technician $30

Phone Communication

  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.